Girl Guides of Canada

The Volunteer Interests section of the application form will help you explore the different ways you can volunteer with Girl Guides. Based on your interests and eligibility, the application will guide you through the options available to you and the screening steps that apply.

If applicable, you'll also have the opportunity during your screening interview or placement conversation to discuss the volunteer roles available and find the best fit for your interests, skills, and availability.

Most applicants complete the screening process within 2 – 4 weeks, although the timeline depends on how quickly you complete each required step. Please keep an eye on your email for notifications about your next steps. All required screening steps must be completed within four months of submitting your application.

After you submit your adult membership application you will receive an email to validate your email address. The verification link is valid for 60 minutes. If the link expires, please resubmit your application and email screening@girlguides.ca.

If you’re planning to volunteer at a few events throughout the year, a non-member Unit Assistant role might be the right fit. To become a non-member Unit Assistant, you do not need to undergo the full screening process. Here are the steps:

1. Complete the adult volunteer application form, and select “on an as-needed basis.” on the volunteer interests page.
2. Once your application has been processed, you’ll be sent a link to complete your Police Record Check (PRC). The cost for a non-member PRC through our partner Sterling BackCheck is $23.99 + HST. If you would prefer to receive a volunteer service letter to take to your local police detachment or if you already have a completed PRC, please email us at screening@girlguides.ca. Any costs associated with a local check will be the responsibility of the non-member applicant.

If your question is not addressed, contact us at screening@girlguides.ca.

If you are under the age of majority, you can register as a bridging member using a paper version of the girl registration form. To receive the paper form, contact info@girlguides.ca. No payment is required, as you’ll not be participating in program activities.

As a bridging member, you can be a Junior Leader with a younger branch, or active as a girl member-at-large. Please contact screening@girlguides.ca to get more details.

Once you reach the age of majority in your province or territory, complete the adult membership application form and your screening process will begin.

You can join Girl Guides as a Treasurer without going through the full volunteer screening process. Select the Unit Treasurer role on the application form and you’ll receive an email with instructions on how to complete a Police Record Check (PRC). Next, you’ll be asked to complete an e-course and authorization form. After you have completed these steps, you will get access to the Unified Banking system.

After your application for membership is processed, you’ll be sent an email with the link to our booking calendar. If you haven’t received an email, please check your junk mail. If you haven’t heard from us, please email us at screening@girlguides.ca.

Our booking platform displays all available interview times in Eastern Time. Need help figuring out time zones? Use this Time Zone converter.

The appointment confirmation email you receive has an attached calendar invite. Please open and save it to your calendar. The invite will adjust your booking from Eastern Time to your time zone. If after the adjustment, the time doesn’t work for you, you can reschedule your appointment.

When it is time for your interview, we will call you at the contact number you provided when booking your appointment.

We may be calling you from a private number. If this an issue, please contact screening@girlguides.ca.

The interview is a good opportunity to raise any questions you have. You’ll have one-on-one time with us. And we’ll give you the opportunity to ask questions.

If you have any questions you’d like to ask before booking your interview, please contact us at screening@girlguides.ca.

Personal references cannot include family members. Friends, coworkers, people you have previously volunteered with are acceptable references. GGC requests a list of three references to contact as part of the screening process.

We partner with Sterling BackCheck to complete PRCs and references. Please keep an eye out for any emails you might receive from Sterling BackCheck in your inbox or junk mail.

If you need any help with or have questions about the BackCheck system, please contact BackCheck support at 866-455-5785 or econsentsupport@fadv.com. After your PRC is completed and entered to the member database, GGC will send you an email confirmation.

Please check your junk mail for the email, or contact screening@girlguides.ca.

The online PRC via Sterling BackCheck uses your credit history to verify your identity (this is not a credit check, simply a process to verify your identity). If you have just turned age of majority and have limited credit history, it is possible that we will not be able to verify your identity online.

If this is the case, Sterling BackCheck will provide you with a form you must take to a Canada Post location to complete the identity verification.

Alternatively, if you prefer to receive a volunteer service letter to take to a local police detachment, please contact screening@girlguides.ca.

No. This information is only used to electronically verify your identity to ensure the Police Record Check is being completed for the correct individual. GGC and Sterling BackCheck do not gain access to your credit information when you complete the process. GGC does not know what questions you’ll be asked as part of this process, nor does GGC receive the answers.

If Sterling BackCheck is unable to confirm your identity through the electronic identity verification, you’ll be able to download a form and visit a Canada Post location with two pieces of government issued ID. Once you have the form completed, follow the instructions with Sterling BackCheck to get this form back to them and get your PRC underway.

GGC requires a Criminal Record and Judicial Matters Check (level 2) Police Record Check completed within 12 months of the date you submit your adult membership application form. If you have completed a Criminal Record and Judicial Matters Check (level 2 or higher) within the mentioned time frame, please send a readable, scanned copy to screening@girlguides.ca or mail your clearly photocopied or original copy to:

Girl Guides of Canada
601-149 East Liberty Street,
Toronto, ON
M6K 0H7

Please note that an employer attestation or checks completed through the BC Criminal Records Review program (CRRP) will not suffice.

If you prefer to visit a local police service to complete your PRC, please let us know during your interview, or by email at screening@girlguides.ca.

We will send you a volunteer service letter that you can take to your local police service that outlines the level of PRC that GGC requires.

Please note that any costs associated with a local check will be the responsibility of the applicant.

Member Zone is GGC's members only website where fully screened members can find helpful resources including unit rosters, Safe Guide training, Orientation to Guiding, and more.

Once you have completed your PRC and references, you’ll be sent information on how to activate your Member Zone account.

We recommend that you complete the account activation process before you do the Safe Guide training. Once your account is activated, the training completion will save to your profile. If your account is not activated or you encounter any errors with saving the training completion, we will need to manually update your profile using a screenshot of your quiz score as proof of completion.

Take a screenshot of your quiz score. If you get the "Access Denied" error, please send the screenshot to screening@girlguides.ca and we will manually record the training completion.

Log in to your Member Zone account and select "My Profile". Completed training modules are saved in the "Activities" tab. You should see Safe Guide listed there.

Once you've completed the required screening steps, you'll receive an email confirming your membership or volunteer status. Depending on your volunteer role, we'll provide information about your next steps and any additional resources or support available to help you get started.